Troubleshooting a Failed Upgrade

If you experience issues during the migration process, go to the Support page at Support Zone or contact Greenplum customer support at one of the following numbers:

United States: 800-782-4362 (1-800-SVC-4EMC)

Canada: 800-543-4782

Worldwide: +1-508-497-7901

Be prepared to provide the following information:

1) A completed Upgrade Procedure.

2) Log output from gpmigrator and gpcheckcat (located in ~/gpAdminLogs)