What information is required to file a Jira for Greenplum RCA request for failed segments or standby master?

Post date: Oct 05, 2012 2:34:5 PM

Failed segments or standby master requires root cause analysis (RCA)

If the customer requests for an RCA for failed segments or standby master on the Greenplum database, the following information must be collected and a Jira must be created with L3 collaboration.

Running gpdetective is the most preferred way, but in case there are issues running it, the following is the required information: