How to diagnose Greenplum appliance issue using the 'omreport' tool

Post date: Nov 07, 2012 8:0:36 PM

Disks:

omreport storage controller | grep -e "^ID" -e "^Status"

omreport storage pdisk controller=0 | grep -e "^ID" -e "^State"

omreport storage vdisk controller=0 | grep -e "^ID" -e "^State"

You want to see that the Status is OK for the controller and the State is "Online" for all physical and virtual disks.

Memory:

omreport chassis memory | grep ^Health - Should show OK.

omreport chassis memory | grep -C 1 "Total Installed" | head -3 - Should indicate that 49152 MB are installed.

System Events:

omreport system alertlog - Lists alerts issued.  Review list for anything that's unexpected.

omreport system esmlog - Hardware events logged. Review list for anything that's unexpected.

omreport system postlog - Lists the power on self test log.  Review list for anything that's unexpected. 

Chassis commands:

omreport chassis biossetup  (must be root to run) - Reports all the non-default BIOS settings to validate that Arrow has the BIOS to spec.

omreport chassis firmware - Reports the iDRAC firmware  version.

omreport chassis bios - Reports the server BIOS version.

omreport chassis memory  - Lists the installed memory by board slot.

omreport chassis processors - Lists the installed processors by processor slot.

omreport chassis nics  - Lists the NICs and includes the slot each NIC occupies (embedded, PCIE3, etc.).

omreport chassis slots | more - Lists the expansion slot info.  Look for cards that should be in the list but aren't.

omreport chassis pwrsupplies | grep -e "^Power Supply Redundancy" -e ^Index -e ^Status -e "^Online Status" - Shows the overall status of the power supply redundancy and the status of each individual power supply.

omreport chassis temps -  Lists the temps of various bits.

omreport chassis batteries - Lists the status of the CMOS battery.

omreport chassis volts | grep -e ^Index -e ^Status -e ^Probe - Lists the voltages of the individual parts and whether that's OK.

omconfig chassis leds led=identify flash=on timeout=10 - Flashes the local machine's identity light for 10 seconds. If no timeout is given, sets i to flash permanently.

omconfig chassis leds led=hdfault action=clear - Clears an HD fault light.

omreport chassis fans | grep -e Index -e Status - Lists the status of the fans.

omreport chassis processors | grep -e Index -e Status - Lists the status of the processors.

ipmitool -H [hostname or IP address] -U root -P calvin sel list - Shows the server event list of the host owning the iDRAC named in the -H parameter